This policy explains what information KoolBreeze Heating & Air ("we", "us") collects when you visit this website or request a quote, how we use it and the choices you have.
Information we collect
- Details you give us: your name, phone number, email address, service address, project description and any photos you upload with a quote request.
- Usage data: basic technical information such as browser type, pages visited and approximate location, collected through cookies or analytics tools if enabled.
How we use it
- To respond to your quote request, schedule and perform services, and send invoices.
- To contact you by phone, email or text about your request or appointment.
- To improve our website and services.
Text messaging (SMS)
If you check the consent box on our quote form, you agree to the following:
By checking this box, I agree to receive SMS text messages from KoolBreeze Heating & Air about my service request, scheduling and other service-related updates. Message and data rates may apply. Message frequency varies. Reply STOP to opt out or HELP for help.
Consent to receive text messages is not a condition of purchase. We do not sell, rent or share your mobile number or SMS opt-in data with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
How we share information
We do not sell your personal information. We share it only with service providers that help us run our business, such as email, hosting, scheduling and payment providers, and only as needed for them to do that work, or when required by law.
Data retention and security
We keep your information only as long as needed for the purposes above or as required by law, and we use reasonable safeguards to protect it.
Your choices
You may ask us to access, correct or delete your personal information. Reply STOP to any text to opt out of SMS. To make a request, contact us using the details below.
Contact us
KoolBreeze Heating & Air
5430 Baltimore Dr, Unit 48, La Mesa, CA 91942
(858) 753-4356 · info@koolbreezeair.com