Questions about KoolBreeze Heating & Air

Same-day visits are common, especially if you call in the morning. During heat waves we prioritize systems that are completely down.

There’s a diagnostic fee to come out and find the problem. You’ll know it before we arrive, and you’ll get the repair price before any work starts.

Yes. Replacement and installation estimates are free and come in writing.

Monday – Friday, 8am – 5pm. If you have a problem outside those hours, call (858) 753-4356 and we’ll let you know what’s possible.

Payment is due when the job is done. Ask about payment options when you book.

Repair comes first. Steve will only recommend a new system when it’s really the better value, and he’ll explain why.

All major brands of central air, furnaces, heat pumps and ductless mini-splits.

Steve, the owner. You talk to the person doing the work from start to finish.

Yes. Many older systems can be repaired. We’ll give you an honest read on whether it’s worth it.

Yes. We work with homeowners, landlords, property managers and small businesses.

Once a year for each system, ideally in spring for AC and fall for heating.

It depends on the home, not just the square footage. We size every system during an in-home visit.

Often, yes. Call as early as you can, especially during a heat wave, and we’ll fit you in whenever possible.

There is a diagnostic fee to come out and find the problem. You’ll know it before we arrive.

Yes. Plenty of older systems can be repaired. We’ll tell you honestly when a repair makes sense and when it doesn’t.

We work on all major brands of central air, heat pumps and ductless mini-splits.

No. If a repair will keep you running reliably, that’s what we recommend. Replacement only comes up when it’s really the better deal.

Most residential replacements take one to two days, depending on the system and any ductwork changes.

Yes, including hybrid systems that pair a heat pump with a gas furnace.

We size the system to your home during the visit rather than guessing from the old unit.

We’ll give you an honest answer based on age, condition and repair cost. Many systems just need a repair.

Yes. We disconnect and haul away the old unit as part of the installation.

Yes, both, including hybrid systems that use a heat pump with a furnace backup.

Once a year, ideally in the fall before you need it.

Often, yes. Our mild winters make heat pumps an efficient way to heat and cool with one system.

Short cycling usually points to a dirty flame sensor, an airflow restriction or a thermostat problem.

Yes. Replacing both at once lets us match the system for the best efficiency.

Multi-zone systems can run several indoor units from one outdoor unit, each with its own controls.

Yes. They’re heat pumps, so they heat and cool efficiently.

Yes. We regularly troubleshoot and repair existing ductless systems.

A single-zone install usually takes one day. Multi-zone systems take a bit longer.

Rinse filters every month or two, and schedule a professional cleaning about once a year.

La Mesa, El Cajon, Santee, Lemon Grove and Spring Valley, plus nearby East County communities. If you’re close by and don’t see your area, call anyway.

Our shop is at 5430 Baltimore Dr, Unit 48 in La Mesa.

Not within our regular service area. We’ll tell you up front if a trip charge applies.

Call us with your address and we’ll let you know if you’re in range.

Yes. Landlords and out-of-town owners book with us regularly.